IT team collaboration

Artificial Intelligence

How AI Agents Are Helping Campus IT Teams Manage Student Support During Peak Demand

From move-in week to finals, universities are deploying AI voice and chat agents to manage help desk demand spikes, deflect Tier 0 tickets and free up IT staff for higher-value work.

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Management

How Institutions Are Adopting a Human-Centered Approach to IT

Putting people at the center of security, support and AI strategies helps institutions adapt to technological change without losing sight of their mission.

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Security

How Higher Ed Institutions Are Managing Third-Party Risk

Harley Johnson

Management

Q&A: How the IQMP is Capturing Student Interest in Quantum Technology

woman in chair in computer lab

Hardware

Loaner Programs Reinforce Higher Education’s Commitment to Device Access

Cohesity DataProtect

Cloud

Review: Cohesity DataProtect Ensures Steadfast Backup and Recovery in Higher Ed

Students walking on campus

Cloud

Why Workload Placement Determines AI ROI in Higher Ed

Logitech's Spotlight 2

Hardware

Review: Logitech Spotlight 2 Helps Faculty Stay Focused on Teaching

The interactive media lab is totally becoming a point of marketing and differentiation for the college, a tool for recruitment and retention.”

Professor Dan Cuffaro, Industrial Design, Cleveland Institute of Art

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Management

How Leaders Overcome IT Staffing Shortages Through Retention and Upskilling

Management

2027 EDUCAUSE Top 10 Spotlights an Age of Change

Security

What IT Leaders Need To Know Before Deploying a Campus Mental Health Platform

Security

Inside UNLV’s Student-Powered Security Operations Center

Security

Higher Ed’s Path to Advanced Cybersecurity Maturity

Security

Finding the Right Disaster Recovery Strategy for Higher Ed

Security

How Higher Ed Institutions Can Rethink Cyber Risk in Terms of Financial Exposure

Cloud

5 Questions To Ask To Manage Cloud Spending in Higher Ed

Classroom

How Colleges Are Using Technology To Attract Students on Campus Visits

Artificial Intelligence

Why the Right Infrastructure for Higher Ed AI Workloads Might Be Hybrid

Security

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Security

How Higher Ed Institutions Are Managing Third-Party Risk

Higher education security leaders discuss the importance of managing vendor-related risk.

Student using laptop

Security

What IT Leaders Need To Know Before Deploying a Campus Mental Health Platform

UNLV

Security

Inside UNLV’s Student-Powered Security Operations Center

Student using laptop

Security

Higher Ed’s Path to Advanced Cybersecurity Maturity

Videos

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Cleveland Institute of Art's Interactive Media Lab Redefines What an Art School Can Be

Part community hub, part creative lab, the college’s Interactive Media Lab puts some of the most innovative and boundary-pushing creative tools in the hands of faculty and students.
EDUCAUSE 2025: Make it Simple, Make it Scalable

Higher education institutions can design learning environments that evolve with student and faculty needs by emphasizing flexibility, scalability and inclusivity. All are essential to supporting both in-person and hybrid learning.
Higher Ed Strengthens Incident Response With AI and Practice

At EDUCAUSE 2025, CDW experts Jeff Falsetti and Pat Sullivan shared how higher education leaders can modernize security operations, use artificial intelligence-driven forensics and make tabletop services routine to build faster, smarter incident response strategies.
EDUCAUSE 2025: Inside the CIO Playbook – Trust, AI and Incident Response Readiness

University CIOs share practical approaches to incidence response planning in the face of cybersecurity threats that are growing in complexity and frequency.
EDUCAUSE 2025: From Cloud to AI: How Higher Ed Leaders Are Building Communities of Excellence

University IT leaders work together to share knowledge and draw on existing frameworks of established community-based organizations to address collective IT challenges in higher ed.

Keep Reading

People giving a presentation

Artificial Intelligence

How Higher Ed Institutions Can Control AI Spending Without Curbing Innovation

Person using phone

Artificial Intelligence

From Human Speed to Machine Speed: How Higher Ed Security Is Using AI to Fight Agentic Attacks

Student in classroom

Classroom

Why AI-Driven Modern Classrooms Require a Major Security Conversation

University staff meeting

Artificial Intelligence

How University IT Leaders Can Budget for Volatile AI Pricing Models

University classroom tech

Security

Risks and Rewards of IoT in Higher Education

College students using AI

Artificial Intelligence

Microsoft Report Highlights Trends in Higher Education AI Adoption

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